TheContourHouse does not accept returns or exchanges unless the item you purchased is defective and this only applies to mink strip lashes, not lingerie pieces. If you receive a defective item, please contact us at thecontourhouse@yahoo.com with details of the product and the defect. Must provide evidence of defect.

 

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.